A Guide to Home Care Options

As we age, staying in the comfort of our own homes while receiving necessary care and support becomes increasingly important. In Australia, home care services offer various options that allow older individuals to live independently while receiving tailored assistance. Whether you seek help with daily activities, personal care, or health services, government-funded programs are available to support you. Research has shown that staying in a familiar home environment promotes better sleep, reduces stress, and fosters overall well-being[1]. By maintaining routines and surroundings that are personally meaningful, older people can experience increased emotional stability and a sense of peace in their daily lives.

What Are Home Care Packages?

Home Care Packages (HCPs) help older Australians live independently at home for as long as possible. These government-subsidised packages provide a range of services tailored to individual needs. They can assist with personal care, meal preparation, household chores, nursing services, and social support.

There are four levels of Home Care Packages, each corresponding to different care needs:

  • Level 1 (Basic Care): For individuals who need minimal support with basic care needs.
  • Level 2 (Low-Level Care): For those who require assistance with basic daily tasks and moderate personal care.
  • Level 3 (Intermediate Care): For individuals who need more assistance with daily activities and health-related tasks.
  • Level 4 (High-Level Care): For those with complex care needs who require frequent or continuous support.

What Services Do Home Care Packages Cover?

Home Care Packages are tailored to meet your specific needs. Some services include:

  • Personal Care: Help with bathing, dressing, grooming, and hygiene.
  • Domestic Assistance: Support with cleaning, laundry, and other household tasks.
  • Nursing and Allied Health: Physiotherapy, occupational therapy, and nursing care.
  • Social Support: Assistance with attending appointments, social activities, or staying connected with family and friends.
  • Home Maintenance and Modifications: Help make your home safer by installing grab rails or ramps.
  • Respite Care: Temporary relief for family carers, allowing them time off from caregiving responsibilities.

Eligibility for Home Care Packages

To access Home Care Packages, you must meet specific eligibility criteria:

  1. Age Requirement: You must be 65 or older (or 50 years or older for Aboriginal or Torres Strait Islander peoples).
  2. Need for Care: You must need assistance with daily living activities and undergo an Aged Care Assessment Team (ACAT) assessment.
  3. Residency: You must be an Australian citizen, permanent resident, or hold a valid visa.
  4. Approved for a Home Care Package: After your assessment, you will be placed on a waiting list for the package that suits your needs.

The Key to Accessing Home Care

An Aged Care Assessment Team (ACAT) assessment is crucial for accessing Home Care Packages in Australia. ACATs are multidisciplinary teams of healthcare professionals, such as nurses, social workers, and doctors, who assess your care needs and determine the most appropriate support level. Your GP is the first point of call, or you can apply for an assessment Here.

The ACAT assessment involves discussing your health, mobility, independence, and daily living needs. It can occur at home, hospitals, GP clinics, or residential care facilities.

Steps to Complete an ACAT Assessment:

  1. Apply for an Assessment: Apply for an ACAT assessment online, by phone, or through a doctor or healthcare provider referral. The process is free.
  2. Assessment Appointment: An assessor will contact you to schedule an appointment. Depending on your preferences, this can happen in your home or another setting.
  3. Review of Your Needs: During the assessment, the assessor will evaluate your physical, emotional, and medical needs, along with the level of support you require.
  4. Results: You will receive the results after the evaluation. If eligible, you will be assigned to the appropriate level, and your details will be added to the national waiting list.

How to Apply for a Home Care Package

You can apply for funding once you complete your ACAT assessment and have been approved for a package.

  1. Choose a Provider: After being assessed, you can select a home care provider that offers services at the level of care you have been approved for. Providers often specialise in hospitals, community health services, or private home care agencies.
  2. Wait for Funding: There may be a waiting period before you receive funding, especially for higher levels of care. You will be placed on the national priority waiting list, and the wait time can vary.
  3. Receive Care: Once funding becomes available, you can start receiving the care services included in your package.

Where to Find More Resources

Navigating the world of home care can be overwhelming. Still, many resources are available to help guide you through the process.

  1. My Aged Care: The My Aged Care website is the central hub for information and services related to aged care. It provides resources on accessing Home Care Packages, finding providers, and understanding eligibility. You can also apply for an ACAT assessment through My Aged Care.
  2. Aged Care Assessment Teams (ACAT): To apply for an ACAT assessment, visit My Aged Care or call the National Contact Centre at 1800 200 422.
  3. Home Care Providers: Use the My Aged Care service finder to search for approved providers based on your location and care needs.

References: [1]Billings, M et al. 2019, ‘Physical and Social Environment Relationship with Sleep and Health and Disorders’, National Centre of Biotechnology Information. https://pmc.ncbi.nlm.nih.gov/articles/PMC7268445/