"I was working on setting up a new lab for my organization and had to order some lab specific items and I was happy I choose Livingstone. I managed to find and order >50 different items on their website and navigating through the site was easy and important details like pricing, stock-availability as well as delivery lead time were displayed to allow quick decisions to be made on the spot. On top of that, there were so many variants of lab related items available to choose from.
The best part of the whole experience (for me) was that after my order was placed, I got a follow up phone call from Livingstone's customer facing representative that made it a point to connect with customers directly and she quickly verified my order placed and assured me that she will be following up with the order till delivery while making sure all my purchasing needs were met. This approach of building good customer relationship is vital and makes customers like me, feel more at ease. She has been updating me on my purchase delivery status from time to time too. So talk about end-to-end service, Livingstone surely delivers on that.
Thank you."
D.A.
University of Sydney
"Livingstone is a trusted medical consumable partner and being responsive to our operational needs, in assisting us to combat some of the recent supply chain challenges across our
Aged Care and Community Care streams in VIC, NSW and QLD."
-Keith Cheung, Procurement Manager, Home Health and Specialist Care
Australian Unity
"Our hospital group saved about $400,000 entering into a supply consolidation agreement with Livingstone. Their product range is quite extensive, and they can also supply 3rd party brands. Instead of having to buy from 20 vendors, which is an administrative nightmare, Livingstone is now our sole supplier. We are very pleased with the cost savings and the prompt service they provide."
N.D.
Major Hospital
"I was working on setting up a new lab for my organization and had to order some lab-specific items and I was happy I chose Livingstone. I managed to find and order >50 different items on their website and navigating through the site was easy important details like pricing, stock-availability as well as delivery lead time were displayed to allow quick decisions to be made on the spot. On top of that, there were so many variants of lab-related Items available to choose from. The best part of the whole experience (for me) was that after my order was placed, I got a follow-up phone call from Livingstone's customer-facing representative who made it a point to connect with customers directly and she quickly verified my order placed and assured me that she will be following up with the order till delivery while making sure all my purchasing needs were met. This approach to building good customer relationships is vital and makes customers like me, feel more at ease. She has been updating me on my purchase delivery status from time to time too. So talk about end-to-end service, Livingstone surely delivers on that."
-D.A.
University of Sydney
"Friendly customer service. And, really admiring proficiency in their quality, can trust blindly. Thank you for the great experience with your products."
Google Review by Preeja Paula
"They have a great range of excellent quality products. At affordable prices. The staff are professional and exceptionally helpful. Happy to continue buying from Livingstone International."
Google Review by Octavia Blye
"Recently, we wanted to buy a wide range of beauty and medical supplies. After exploring their comprehensive website, we thought it would be wise to check them out, just to be sure, as there are lots of dodgy web businesses out there. Went to their office in Rosebery without an appointment. Got completely blown away by what we saw. One of the managers graciously did the exceptional, took us on a half-hour walkabout tour of the whole operation. Big office, showroom, and a really massive warehouse, the likes we have never seen before. It reminded me of the Raiders of the Lost Ark in its length and depth. Absolutely impressed. What an eye-opening discovery indeed, would have saved a fortune had we discovered them much earlier. Broad product range, great quality, low prices, and best of all - in stock. Ended up spending several thousand $$ with them. Lots of confidence in Livingstone as our long-term priority supplier."
Google Review by Stephanie Abb"Great people, very responsive and a huge variety of products. Price is very competitive for top-quality products. They sell a lot of things; their product range is very impressive. Highly
recommended. You must check their website and ask for special bulk pricing before you buy anywhere else."
Google Review by Customer"I have recently purchased a batch of foils and I wasn’t quite happy with them. So, I contacted them for a replacement. It was replaced and the foils are so nice! Absolutely amazing
customer service from Stalin. I can’t recommend them highly enough. I will be telling all my friends and family about Livingstone. You now have a lifetime customer"
Google Review by Customer
"Dear Livingstone International, This morning, I was on the hunt for a specific thermometer and encountered numerous online stores with a similar promise. However, none could accommodate my urgent need for pickup until I stumbled upon your website. Upon calling, I was greeted by Nick from customer service, whose dedication to helping me was evident. He ensured that someone would follow up promptly, and true to his word, Ethan Wong reached out to assist with my order. Ethan's professionalism and understanding of my unique request were commendable, and he executed the order flawlessly. What struck me most was the exceptional customer service exhibited by your team, a rarity in today's landscape. From Nick's genuine desire to assist to Ethan's attention to detail, every interaction with Livingstone International left a lasting impression. I saw on your website down the bottom left-hand side there's a blurb/mission statement that reads \"Driven by a dedication to excellence and customer satisfaction, we continue to be the preferred choice for essential supplies. Partner with us and experience the difference with Livingstone International.\" This could not be closer to the truth. Finally, a company that strongly upholds what they say. Thank you and looking forward to our future business together."
Andrew Scorzelli
Livingstone International would like to acknowledge the Traditional Owners and Custodians of the lands on which we operate - the First Nations peoples. We recognise their ongoing connection to land, water and community. We pay respect to Elders past, present and emerging.